Welcome to West Norfolk Advice Hub

The West Norfolk Advice Hub is a partnership project aimed at improving access to local advice services.

Our Partners

Norfolk Community Advice Network
The Norfolk Community Advice Network (NCAN) is set up to improve access to free, high quality social welfare advice, information, advocacy, and representation services for those living or working in Norfolk.
Shelter helps millions of people every year struggling with bad housing or homelessness – and campaigns to prevent it in the first place
Citizens Advice Bureau
Aims to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives. Provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. Values diversity, promote equality and challenge discrimination.
Access has a vision of a hate-free country where newcomers are welcomed and their contribution is valued. Access exists to help newcomers settle into their local community. Offering: Multi-lingual advice, information and signposting services; Practical support to overcome language barriers; Also work in partnership with other organisations to further community cohesion.
Borough Council of Kings Lynn & West Norfolk
Information about all aspects of life and services in the local area. Includes information for business, community and visitors.
Norfolk Community Law Service
Social welfare legal advice e.g. employment, family, debt, welfare benefits, domestic abuse, immigration and discrimination.
West Norfolk CCG
West Norfolk Clinical Commissioning Group (CCG) is a clinically-led organisation responsible for commissioning integrated health and social care for around 170,270 patients in West Norfolk.  "Commissioning" is the planning, designing and paying for NHS services to meet the needs of our local population.
West Norfolk Disability information Service provides an information, advice and an advocacy service for disabled people and carers. 
Community Action Norfolk (CAN)
Community Action Norfolk is the leading organisation for engagement with the voluntary, community and social enterprise (VCSE) sector in Norfolk. We provide practical support to VCSE organisations and work closely with them and other partners to build the positive relationships needed to collaboratively develop strategy, policy and services.
West Norfolk Carers
West Norfolk Carers is a registered charity working to support unpaid carers across Norfolk.  West Norfolk Carers works to help carers to improve their emotional and physical wellbeing, resilience and abilities to cope with their caring roles - whilst also have a 'life of their own'.
West Norfolk Deaf Association
The West Norfolk Deaf Association is a registered charity which supports Deaf and hard of hearing people to live independent lives. 
West Norfolk MIND
We are an independent local charity. We promote positive mental health and social inclusion within the community and provide a variety of resources for people with a mental health issue, their families and friends.
Comvida CIC
We give free, independent and confidential guidance and assistance to people in the community on managing money providing a whole life cycle approach to money management using our unique PAIS approach providing: debt Prevention and money management sessions; Active Intervention guidance on the resolution of any immeidate money and debt issues; plus additional help in Sustaining the poition after any immediate issues are resolved.
Stonham Homegroup
We offer free and impartial advice to people who are experiencing difficulties accessing or maintaining their housing.  We can support anyone who is homeless, living in private rented property, social housing or a home that they own.
Big C
Our King’s Lynn Big C Cancer Support & Information Centre is here to make sure those in North West Norfolk have access to the support needed.  Located in the heart of King’s Lynn on Norfolk Street, the Centre offers a variety of cancer related information, a wide range of practical and emotional support; as well as somewhere to relax, with a cup of tea, and the opportunity to talk to the trained Centre staff if needed.
Purfleet Trust
The Purfleet Trust was set up as a charity in 1993 to provide help for single homeless people in King's Lynn and West Norfolk.  Its services now include housing advice to help people find accommodation, support to help them maintain their tenancies, and a Health and Wellbeing Centre providing a hot daily meal and the opportunity to gain some essential life skills.
Age UK Norfolk
Age UK Norfolk is a registered charity which provides a wide range of services to older people, their families and carers living in Norfolk. Our Information, Advice and Advocacy service (IAA) provides practical information, signposting, and comprehensive advice on a range of issues including welfare rights and benefits, debt, personal finances, access to health and social care and legal matters

Need help and advice?

Please visit the website of one of our partners or contact us for more information